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  #1  
Old 01-03-2014, 01:33 PM
Elyos
  • Rank: Officer
  • Posts: 49
Default Zendesk.com new customer service company for NCsoftA?

I have some technical issues occurring with my game. I sent a support ticket a couple days back.

Anyway I got a repsonse back from Aion.zendesk.com I looked online for zendesk and it looks like a customer service, service for companies.

This new? I just want to make sure this isn't some elaborate hacker attempt...LOL
  #2  
Old 01-03-2014, 01:35 PM
Elyos
  • Rank: Community Manager
  • Posts: 2,561
Default Re: Zendesk.com new customer service company for NCsoftA?

Heh.
Zendesk is our newest customer support portal provider so it's not a hack attempt. At the same time, it shouldn't be telling you that URL either. Thanks for bringing this up and being cautious!
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