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  #1  
Old 04-30-2014, 08:11 AM
Elyos
  • Rank: Community Manager
  • Posts: 2,561
Default Instance Exploit Abusers Suspended

In February 2014, it was identified and confirmed that there was an exploit in the game that allowed players to receive and use additional entry counts to instances without using the Instance Entry Pack or instance scrolls. We have actively and repeatedly warned players on the forums via in-game announcements that the abuse of an exploit will lead to consequences, and thus, we started our investigation once the exploit was patched.

We understand that our players want these issues resolved quickly. However, we also want to be sure that we were being fair to all the players involved. After several weeks of investigation, today we have suspended hundreds of players across all four servers for using the instance entry exploit to game the system during the month of February 2014. To make this determination, we evaluated the instances weekly resets, usage of an Instance Entry Pack, usage of entry scrolls, and the off chance of unknowingly using the exploit. There was a lot of data to examine and we wanted to be thorough.

If you have been suspended you will not be able to log into the game. You will receive an email from our support team to the account’s email detailing why you have been suspended and the duration.

We appreciate your patience while the exploit was being resolved and would like to thank all our players for helping maintain balance and a fair gaming environment. We look forward to your continued support and rest assured we will continue to be vigilant in our investigations should a similar situation arise in the future.
  #2  
Old 04-30-2014, 08:14 AM
Asmodians
  • Rank: Commander
  • Posts: 787
Default Re: Instance Exploit Abusers Suspended

How long have they been suspended for?
  #3  
Old 04-30-2014, 08:16 AM
Asmodians
  • Rank: Mildly Volatile
  • Posts: 7,714
Default Re: Instance Exploit Abusers Suspended

Quote:
Originally Posted by Nafees - Siel View Post
How long have they been suspended for?

I think it depends on how often they abused the exploit! A week ban for someone who exploited it once, and a week ban for someone who did it 100 times seems kinda not right.
__________________
Out of all the flavours, you had to be salty.
  #4  
Old 04-30-2014, 08:28 AM
Elyos
  • Rank: Her Royal Fatness
  • Posts: 24,078
Default Re: Instance Exploit Abusers Suspended

__________________
Ms Cheesecake - Very Fat
Player - Not an Employee of NCSoft
E02018 error? http://forums.na.aiononline.com/na/showthread.php?t=152110
Quests missing? Game Options -> Interface -> check Display Low Level Quests -> Apply
  #5  
Old 04-30-2014, 08:29 AM
Elyos
  • Rank: Nezekan’s Shield
  • Posts: 4,495
Default Re: Instance Exploit Abusers Suspended

oh LFG is gonna be so fun when i login later *giggles oodles to self*


didnt envy ya team dealing with this lil kerfuffle


wonder how its gonna effect the faction balance for a while.

nifty job Hime, wer the doughnuts on ya desk this morning? ^^
  #6  
Old 04-30-2014, 08:30 AM
Asmodians
  • Rank: QQ Posterboy
  • Posts: 5,688
Default Re: Instance Exploit Abusers Suspended

This is a good first step now about those bots and hackers please work on those to
  #7  
Old 04-30-2014, 08:30 AM
Elyos
  • Rank: Her Royal Fatness
  • Posts: 24,078
Default Re: Instance Exploit Abusers Suspended

I am going to go whip up the most epic batch of popcorn ever because the tears are going to be delicious.
__________________
Ms Cheesecake - Very Fat
Player - Not an Employee of NCSoft
E02018 error? http://forums.na.aiononline.com/na/showthread.php?t=152110
Quests missing? Game Options -> Interface -> check Display Low Level Quests -> Apply
  #8  
Old 04-30-2014, 08:33 AM
Asmodians
  • Rank: Soldier
  • Posts: 28
Default Re: Instance Exploit Abusers Suspended

not sure how you "data" looked but you have some major flaws.
  #9  
Old 04-30-2014, 08:35 AM
Asmodians
  • Rank: General
  • Posts: 218
Default Re: Instance Exploit Abusers Suspended

I love how they are calling this an exploit instead of what it was, a coding failure by NCSOFT that screwed up the instance entry count for most people. Let's be clear here, this supposed "exploit" was not some sneaky method of manipulating the game to create a desired result. This "exploit" was people running the game normally and have game functions BROKEN by a faulty patch by NCSOFT to have the instance counters count backwards. Many people did not even notice they had faulty entries.

Did people take advantage? I bet a ton of people did and are now regretting it. However, this is not an exploit, its an epic fail by ncsoft breaking the lid to the cookie jar and trusting in the honor system. LOL
  #10  
Old 04-30-2014, 08:35 AM
Elyos
  • Rank: Soldier
  • Posts: 3
Default Re: Instance Exploit Abusers Suspended

yes it curves hands nсsoft theirs is the main shortcomings and small brain
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