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  #1  
Old 07-06-2017, 07:24 PM
Elyos
  • Rank: Community Manager
  • Posts: 2,561
Default Ongoing Service Impact

Hello all,

We wanted to let you know that we are aware of and monitoring direct denial of service attacks directed at our games. If you’ve been experiencing connection drops, or sporadic high latency, please know that we’re closely watching the situation and working to mitigate them as quickly as possible. We'll be posting updates on the @L2andAionOps account on this and any other service impacting issues.


If you’re experiencing connection or latency issues which you believe to be outside of these attacks, we ask that you please submit a support ticket so we can collect additional information.

We appreciate your understanding and patience.
  #2  
Old 07-06-2017, 08:38 PM
Asmodians
  • Rank: Commander
  • Posts: 470
Default Re: Ongoing Service Impact

LOLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL

Hime it's not Direct, it's Distributed.

edit; dw i still love you boo.
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  #3  
Old 07-07-2017, 06:18 AM
Elyos
  • Rank: Officer
  • Posts: 98
Default Re: Ongoing Service Impact

Aaaaaaaaa I'm glad you guys have acknowledged it because we were starting to wonder why you hadn't lol. Yay, hopefully it can get fixed soon.

On a slightly related note (and more of a boohoo moment), I was in a Theo group last night and we were literally at the entrance, about to go inside, when three of the group members all got disconnected at the same time. Then with the low server population, it took another 20 minutes to refill the group. I was so sad lol.
  #4  
Old 07-07-2017, 03:33 PM
Asmodians
  • Rank: Commander
  • Posts: 458
Default Re: Ongoing Service Impact

Glad you noticed that it was useless to show up at sieges since last monday as you might as well flip a coin to know if you'll get rewards or not.
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  #5  
Old 07-10-2017, 03:13 PM
Asmodians
  • Rank: Officer
  • Posts: 64
Default Re: Ongoing Service Impact

Are we getting any type of compensation?
We lost a few sieges, instances & cia in this 4-5 day massive lag time

Every ticket we sent came up with an automated reply about compensating the entire playerbase and not only the ones who sent tickets to support
  #6  
Old 07-13-2017, 08:54 AM
Asmodians
  • Rank: Soldier
  • Posts: 20
Default Re: Ongoing Service Impact

Quote:
Originally Posted by TresBoletas - Israphel View Post
Are we getting any type of compensation?
We lost a few sieges, instances & cia in this 4-5 day massive lag time

Every ticket we sent came up with an automated reply about compensating the entire playerbase and not only the ones who sent tickets to support
our compensation is the release of 5.6
  #7  
Old 07-13-2017, 06:27 PM
Asmodians
  • Rank: Commander
  • Posts: 837
Default Re: Ongoing Service Impact

Quote:
Originally Posted by FatPoodle - Kahrun View Post
our compensation is the release of 5.6
Compensation will be Fissure Scroll, Arena of Discipline ticket, 3 x Major Ancient Crown and an [Event] Omega.

Calling it now.
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  #8  
Old 07-13-2017, 06:47 PM
Elyos
  • Rank: Soldier
  • Posts: 23
Default Re: Ongoing Service Impact

Quote:
Originally Posted by Soryu - Siel View Post
Compensation will be Fissure Scroll, Arena of Discipline ticket, 3 x Major Ancient Crown and an [Event] Omega.

Calling it now.
Haha, customized compensation sounds great :p
Dear Nc Soft if you ever decide to compensate us, I would like a free minion of my choice and a full +15 level 75 AP set \o/
Thanks in advance and Merry Christmas everyone. :)
  #9  
Old 07-13-2017, 07:16 PM
Elyos
  • Rank: Her Royal Fatness
  • Posts: 24,078
Default Re: Ongoing Service Impact

3x XP weekends every week for a month! :P /myvote
And the kawaii epic tail skin set.
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E02018 error? http://forums.na.aiononline.com/na/showthread.php?t=152110
Quests missing? Game Options -> Interface -> check Display Low Level Quests -> Apply
  #10  
Old 07-14-2017, 12:02 AM
Elyos
  • Rank: Officer
  • Posts: 89
Default Re: Ongoing Service Impact

Quote:
Originally Posted by TresBoletas - Israphel View Post
Are we getting any type of compensation?
We lost a few sieges, instances & cia in this 4-5 day massive lag time
EXP events, scrolls and if you don't mind, some Omegas (fitting to the new patch which is coming up). <3
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