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  #1  
Old 07-20-2012, 11:39 PM
Asmodians
  • Rank: Soldier
  • Posts: 1
Default Aterian Atlas

Hey Guys,
Why does not working the Atlas for 1-2 weeks ago?
When i like to claim my items, show a message: "[err] ERR_REWARD_SOCKET"
and sometimes " Please try again later!".
Please help me!
Thanks to forward!
  #2  
Old 07-21-2012, 12:59 AM
Asmodians
  • Rank: Soldier
  • Posts: 1
Default Re: Aterian Atlas

me have this problem too...
  #3  
Old 07-21-2012, 01:30 AM
Elyos
  • Rank: High Prophet of Aion
  • Posts: 7,391
Default Re: Aterian Atlas

There is no workaround for it, you need to wait for a fix.
  #4  
Old 10-19-2012, 02:53 PM
Asmodians
  • Rank: Soldier
  • Posts: 5
Default Re: Aterian Atlas

i get that "time out error" msg too and cant use the Aterian Atlas website

i just wonder my friends in legion can use it, is it bug to me only or what?
please help
  #5  
Old 10-19-2012, 03:23 PM
Elyos
  • Rank: Community
  • Posts: 1,902
Default Re: Aterian Atlas

If you have a NC Master Account on the old platform (I checked and all 3 of you do), migrating your account to the new platform *may* solve the problem (no guarantees).

Please note that if you have account-wide items on your account, we are not recommending that you migrate at this time, because you will lose the ability to apply those items to new characters.

If that does not apply to you, then I would recommend that you migrate your account, and see if it then allows you to claim the rewards. If you decide to migrate, please let me know if that does allow you to claim the rewards!

Log in to your master account in order to migrate:https://login.ncsoft.com/login/loginform
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  #6  
Old 10-20-2012, 12:43 AM
Elyos
  • Rank: Soldier
  • Posts: 1
Default Re: Aterian Atlas

I addition to the problems with response time there was another problem. After the victory over Kromed give ap earring and discover the hidden mission "treasure room" Mission opened, but refused to give me an earring: (

Last edited by Wirn - Kahrun; 10-20-2012 at 12:51 AM.
  #7  
Old 10-20-2012, 02:33 AM
Elyos
  • Rank: Soldier
  • Posts: 2
Default Re: Aterian Atlas

Hello. I am also having trouble with the atlas. I have killed many asmodians for the quest Endless War. I do understand the atlas does not work for some users due to technical issues. I am just wondering as to when you think this problem will be resolved. Also here is a link - http://vvcap.net/db/Z5BKNnoN0Vcx6-_RYNWb.htp - Of my atlas. You can check my profile I do have abyss points. I do have kills. I have been to Morheim and killed asmodians solo and no result. Sorry if I seem like another complaining noob, but I am just curious. Sorry if there is annoyance in my post on this thread. Thank you for your time. And sorry it say's RIYUH :/ I am talking about my CHANTER - Aquuaa, not Riyuh. But I'm not sure how to change it to fit this thread and my problem... sorry.

Last edited by Riyuh - Siel; 10-20-2012 at 02:34 AM.
  #8  
Old 10-25-2012, 06:20 PM
Elyos
  • Rank: Soldier
  • Posts: 2
Default Re: Aterian Atlas

Okay. I made a new character on the same account. Now I have a Chanter - Aquuaa. And a Ranger - Precisely. Aquua is level 22 and Precisely is level 21. Both have asmodian kills for the atlas quest - Endless War. Both can not recieve atlas reward. If you have to reset my account atlas do it please. I'd rather just redo the kills than sit around frusterated because the atlas is not working.
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